Cancellation

Personal PA · effective To be set before public launch

You can cancel at any time

There is no lock-in. Stop using the service, or delete your account in Settings, Account, "Delete my account". Billing is by usage in minutes, so you only pay for minutes you have used.

What happens to your data

Deleting your account removes your tasks, contacts, memory, history and Google connection from the live service straight away, and it cannot be undone. Download a copy first with "Download my data". See Data retention.

Minutes already used

Minutes you have already used in the month are billed. Unused allowance does not carry over to the next month.

Refunds

If something went wrong on our side, contact us at support@example.com and we will make it right. This does not limit any right you have under the Australian Consumer Law, including a refund or other remedy where a consumer guarantee has not been met.

If we end the service

If we stop offering the service or close an account we will give you notice where we reasonably can, and a chance to download your data.