Terms of use
What the service does
Personal PA runs Personal PA, a voice and text assistant for people who run a small business. It can keep your tasks and reminders, remember facts you tell it, keep a contact list, prepare quotes and message drafts, and, only if you connect them, work with your Google Calendar, Google Contacts and Gmail.
Talking to an AI
Everything the assistant says is generated by artificial intelligence, including its voice. It can be wrong. Check anything that matters (a price, a date, a legal or tax point) before you rely on it. See AI disclosure.
Your permission comes first
The assistant looks at your calendar, contacts or mail only after you connect them, and you can disconnect at any time in Settings. It never sends a message, email or quote to another person on your behalf unless you confirm it, or unless you have set a standing permission for that kind of action in Settings. You can change or withdraw a standing permission whenever you like.
Your account
You are responsible for what happens on your account and for keeping your Google sign-in secure. Tell us at support@example.com if you think someone else has got in. Access may be by invitation while the service is being tested.
Prices, minutes and GST
Voice conversations are billed by usage, in minutes. Our current cost estimate is US$0.05 per minute of voice conversation, and your plan includes a monthly allowance of minutes. Typed chat is not counted against that allowance. When your minutes run out, new voice calls stop until the next month or until your allowance is raised. Prices we show you include GST where GST applies. Tax invoices are available on request.
Acceptable use
Do not use the service to break the law, to harass or deceive people, to send spam, or to try to get around the limits or security of the service. We may suspend an account that does.
Cancelling
You can cancel at any time. See Cancellation for what happens to your data.
Consumer guarantees
Nothing in these terms limits any right you have under the Australian Consumer Law. The service comes with guarantees that cannot be excluded, including that it is provided with due care and skill and is fit for the purpose we have told you it is for. If we fail to meet a guarantee you may be entitled to a remedy.
Our liability
To the extent the law allows, we are not liable for indirect or consequential loss, or for loss that comes from relying on something the assistant said without checking it. Where the law lets us limit our liability for a breach of a consumer guarantee, we limit it to resupplying the service or paying the cost of having it resupplied.
Changes
We may update these terms. If a change matters to you we will tell you in the app before it takes effect.
Governing law
These terms are governed by the law of Queensland, Australia, and the courts of that place can hear any dispute, without affecting any right you have under the Australian Consumer Law.